shipping and returns

Payments

We accept PayPal; you can use your account or checkout as a guest using card details or PayPal's new 4 split payment offer.

Shipping + Delivery

Shipping Costs are calculated at checkout. We do not deliver to PO Boxes, please supply a street address for shipping.

$12.95 flat rate Australia Wide

We will always attempt to ship your order within a period of 3 business days and will contact you if there are any delays.

You will get tracking information once your order is complete via email. You will receive tracking information for all packages.

Please be aware that dispatch delays may occur in Covid19 lockdowns

If you place an order and any of the items are labelled pre-order or back-order your completed order will be shipped once all items are in stock.

If the expected delivery period for your requested product/s is significantly longer than estimated,

you will be contacted and have the opportunity to cancel your order.

Returns

full price and items on special

You may return Products for exchange or refund within 7 days of receipt of the products at full sale price,

provided that the products are in perfect condition, unused, unwashed unworn and are accompanied with their original packaging.

We do not accept returns for items on special or custom orders.

For faulty items please email us at info@ac-unique-fashion-designs.com.au with a photo and description of your fault and purchase order number.

To request a return please email us with your purchase order number and a brief description at

Please choose carefully as Products must be returned via your own postage cost unless faulty

Once we have received the returned Products, we will notify you via email of your exchange or refund entitlement within 7 business days.

Products that are returned must comply with the details in the refund policy and will be credited via the payment method used during purchase.

The shipping costs incurred by the customer will not be refunded except when a product is faulty or wrongly delivered as a result of our error.

Ac’s-unique-fashion-designs does not accept returns for items on special.

All sale items are final sale value and we will not issue refunds, credit notes or exchanges for items that have been purchased while on sale.

we will endeavour to contact you in a timely manner in regards to all returns or queries about your online order.